Shipping and delivery
Her Holy Beauty offers U.S. and International shipping.
All US orders are shipped via USPS or UPS (tracking number included)
International orders are shipped via UPSÂ or DHL
International customers are responsible for all customs, duties and import fees.Â
Refusal to cover the custom/ duties for international packages are at risk of being abandoned. Once an order is irretrievable, we are no longer held responsible. This means, customer will not receive a refund for items purchased.
When International packages are returned back to us, a refund will be submitted to customer excluding shipping costs.
PLEASE NOTE:
ONCE ITEMS HAVE LEFT OUR FACILITY, WE ARE NOT IN CONTROL AND WILL NOT TAKE RESPONSIBILITY FOR LOST, STOLEN OR DELAYED PACKAGES.
WHAT TO DO IF PACKAGE IS MISSING?
- IF YOUR ORDER SHOWS A DELIVERED STATUS AND YOU HAVE NOT RECEIEVED ITÂ
- IF YOUR ITEM SHOWS IN TRANSIT FOR A LONG PERIOD OF TIME
CONTACT YOUR LOCAL POST OFFICE AT USPS.COM OR CALL THEM DIRECTLY. THEY WILL LOOK INTO THE MATTER AND SHOULD PROVIDE YOU WITH A SEARCH ID OR A CASE #
EMAIL US ONLY AFTER YOU HAVE MADE COORESPONDENCE WITH USPS AND HAVE NOT RECEIVED THE ANSWERS YOU NEED. PLEASE PROVIDE US WITH THE CASE # OR SEARCH ID.
SHIPPING TIME
- Production Time: 3-5 business days for non-custom pieces (this does not include shipping time)Â
- Shipping time ranges 3-5 days for domestic orders.Â
*DUE TO HIGH ORDER VOLUME, THIS TIME MAY VARY*Â
Free Priority Shipping on orders $99+
CUSTOM ORDERS are made in the order in which they are received. Please allow 3-5 weeks of production + 1-3 day shipping time.Â
 We strive to ensure that all orders are processed and shipped in a timely manner.